Lotto Cakes
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Welcome to One Dollar Lotto Bakery website online shopping, we are committed to supplying you the freshest and the most delicious products. All steps in the production are monitored strictly, abiding by consumer data safety and confidentiality, you can have peace of mind in shopping here. To protect your rights and interests, please read the shopping procedure and notice, and fully understand the content and agree to the notice of our shopping website, when you order, pay, consume or carry out related acts you are considered having understood and agree to the terms and trade of shopping here.

1. Purchase qualification

Membership to our website is required to place orders, this website provides purchase order enquiry, exclusive member benefits such as dividend, bonus points, electronic wallet etc.

In order to become website diamond member to enjoy the exclusive membership discount, please click [Become a Member], upon successful registration, a system generated reply [Successful membership notice] will be sent to your registered email address.

* Benefits of diamond membership (Below only applies to formal diamond member):

  • Birthday cake single order to the value of NZD $70, can enter weekly lucky draw for 50 weeks. Diamond membership is limited to 1500 members.
  • Lucky voucher is valid for 1 year from date of issue.
  • Lotto cake website launches promotional offers from time to time to exclusively to diamond members. (Products won can be converted into points in electronic wallet).
  • Lotto cake website members receive promotional product and activity information from time to time, to let you have the latest and first hand information.
  • Members can manage their own personal information, after logging on, you can enquire recent transaction records, purchase order progress, and electronic wallet point accumulation details.
# Taking part in one dollar cake lucky draw

Regarding lucky draw regulations> spending 1 dollar earns a bet, a draw for a birthday cake is held when 100 bets are reached. if the number of bets is not reached for a given week, we will bring forward to the following week, and start lucky draw from 50 bets onwards, when the number of bets is more than 50, we will round it to the nearest 50 or 100. In other words, the diamond member and dollar member combined draw to start birthday cake free draw when the number of bets reaches 100. * A dollar only has a chance in a week, member free draw rule: 1-49 bets shall bring forward to the next week, 50-149 bets will draw for 1 birthday cake, 150-249 bets will draw for 2, and so on. Weekly 1000 draws divide by 100 = 10 winner. This coefficient
is rounded to the closest 10.

@ Lucky draw dates: Every Friday 5pm, results drawn systematically.

@ Wining notice: When you win the lucky draw, the system will send winning birthday voucher serial number to your registered email address, valid for 1 year, effective for 365 days from notice date, "Invalid after expiry date please note valid date"

2. Member purchasing procedure

  • Payment method: Online payment (Accept New Zealand credit cards i.e. ANZ, ASB, BNZ, Westpac). Also accept WeChat and AliPay.
  • Product delivery method: home delivery or specify place and time (birthday cake excluded).
  • Product arrival and pickup date: fastest pickup date + 3 days, no delivery to other island or rural delivery on Saturday, Sunday and public holiday (i.e. order date of 8/1 will have goods delivered on 8/5)
* We will endeavour to deliver on a requested time, but not as timely to say 9:05am.

3. Notes on placing orders

  • If the purchaser and recipient are different, please state the name and telephone number of recipient. Please cancel the selection of [Recipient and the purchaser are the same person].
  • Using Fastway Courier, when handling excessive volume of goods, the delivery time may be delayed, apology for inconvenience caused.
  • We do not accept [payment on delivery], please pay at time of placing order, if the payment is completed, the order is not accepted and goods will not be despatched.
  • After payment is made and order is placed, the system will send detailed order information to your registered email address, and the customer service will confirm your order within 24 hours by mial. If you do not receive letter within 24 hours, or require a change in order, please email to our customer service email 4 days before the goods delivery date, the purchase order can not be changed in less than 4 days.
  • If you require delivery to multiple addresses, please inform us at the time when you place order, with detailed addresses, delivery dates, quantity, recipient names and telephone numbers.
  • Delivery to rural and other island addresses are weather dependent which might cause flight delay, hence we do not accept orders of birthday cakes and low temperature products. Fruit decoration on birthday cake might change or differ due to seasonal factors. We guarantee the taste and quality to be consistent with that shown on the website. We reserve the right to have some changes to the appearance.
  • 1 Dollar cake membership lucky draw rules and regulations are mainly based on this notice. We reserve the right of final decision on the interpretation of the rules and regulations.
  • The company legal consultant Penny Liu.

4. Delivery charges calculation

[Birthday cake normal temperature, refrigeration, frozen products]

Purchase amount over $200 with $50 Delivery Fee for:
-Palmerston North

Purchase amount over $50
Free Delivery only within Wellington CBD

Purchase amount over $50 with $25 Deliver Fee for:
-Upper Hutt

Purchase amount over $50 with $15 Deliver Fee for:
-Lower Hutt Region
-Porirua Region

Purchase amount over $50 with $10 Delivery Fee for:
-Churton Park

# Do not accept orders from overseas region and delivery service
# Do not accept orders of birthday cakes and low temperature products from other island regions.

5. Refunds and change of goods

  • Please confirm receipt of goods on the day of delivery, if the goods delivered differ from the purchase order, or there are damage or quality issues, please photograph and email to our customer service or telephone us within 24 hours, our company will arrange to take back goods for exchange, at no cost to the purchaser.
  • Cake products upon consumption or damage will affect the right of exchange, the product to be returned or exchanged must retain complete packaging.
  • Birthday cakes are fresh products, if changes in quality are not due to temperature control issue in delivery, it will affect the right of goods return.
Thank you for your understanding and cooperation.

6. Privacy Protection

After you have registered to be a member of Lotto Cake Website, to purchase Lottocake website products and to use Lotto cake website services and to take part in related activities organized by Loto Cake website, Lottocakes Ltd will collect your personal data, we guarantee we respect your privacy, all member information is solely used for goods order and member service. Without consent from members, we will not pass personal information to parties outside the company, please have peace of mind in shopping with us.